Pixova Support

AI Photo Editing with Text Commands

Pixova SupportHow Pixova WorksPixova transforms your photos using the power of AI and simple text commands. Just follow these easy steps:1. Select or take a photo using the app
2. Type a description of your desired edit (for example, "Change my hair color to blonde" or "Replace the background with a beach sunset")
3. Wait a few moments while our AI processes your request
4. View, save, and share your transformed imageThe app uses advanced AI technology to understand your text instructions and apply them to your photos, giving you creative editing capabilities without needing technical skills.Troubleshooting TipsIf you encounter any issues with Pixova, try these solutions:- App freezes or crashes: Close the app completely and restart it. If problems persist, restart your device.
- Slow processing: Check your internet connection, as AI processing requires a stable connection. Try connecting to WiFi if possible.
- Poor results: Be more specific with your text prompts. Instead of "Make it better," try "Make the colors more vibrant" or "Blur the background."
- Image not uploading: Ensure your photo is not corrupted and your device has sufficient storage space.
- Camera access issues: Go to your device Settings > Privacy > Camera and ensure Pixova has permission to access your camera.Contact SupportIf you're still experiencing issues or have questions, please contact us at:[email protected]We typically respond within 1-2 business days.Privacy Policy for PixovaLast updated: March 18, 2025Data Collection and UsagePixova collects and processes the following data:
- Photos you upload or take within the app
- Text prompts you enter to edit your photos
- Basic device information for app functionality and troubleshootingHow We Use Your Data- Photos and text prompts are used solely to provide the AI editing service you request
- Images are processed using secure third-party AI services
- We do not permanently store your original or edited photos on our servers after processing is complete
- We do not use your photos or prompts to train AI models
- Basic usage data helps us improve app performance and featuresData Protection- All data transmission uses secure encryption protocols
- We utilize temporary storage with automatic deletion after processing
- We never sell your personal data to advertisers or third parties
- Our AI processing partners are contractually bound to data protection standardsYour RightsYou have the right to:
- Access information about what data we process
- Contact us with privacy concerns at [email protected]This is a simplified privacy policy. By using Pixova, you agree to these terms.